Privacy policy

Henry Essentials Makers takes the protection of the personal data of its customers and more generally of users of the site (hereinafter referred to as “Users”) to heart.

This personal data policy explains the use made of your data as well as your rights relating to your personal data.

Indeed, Internet users who register or place an order on the site (hereinafter referred to as the “Site”) are required to provide personal data.

a) Data controller
The data controller is Cano, SAS with share capital of 152,449 euros registered with the RCS of Meaux under number 397 605 494, whose registered office is at 17 Avenue Roger Salengro, 77270 Villeparisis, hereinafter referred to as "Henry Essentials Makers”.

b) Data collected by Henry Essentials Makers
The data collected by Henry Essentials Makers includes the following: surnames and first names, postal addresses, e-mail address, passwords, landline and/or mobile telephone numbers, connection data and browsing data, order history, data transactions, messages sent to customer service, complaints.

The data that must be collected for the performance of the service are indicated by an asterisk.

Payment data (credit card number, name of cardholder, expiry date, security code) is collected by Henry Essentials Makers service providers, Stripe. They do not pass at any time on the servers and computer systems of Henry Essentials Makers.

The social networks on which Henry Essentials Makers publishes content are likely to collect data on Internet users, this collection being subject to their own privacy or personal data protection policies.

c) Purposes and legal bases of processing
User data is used by Henry Essentials Makers solely for the purposes of performing and improving services, delivering orders and for prospecting and informing registrants once they have consented to receive such information or that its customers have not opposed it.

For the performance of the service, i.e. the purchase and delivery of products to customers, the legal basis for the processing is the performance of a contract concluded with the customer, or in the stages preceding its conclusion. (creation of a user account), the execution of the necessary pre-contractual measures.

With regard to the information delivered to users relating to new Henry Essentials Makers products and services as well as events related to them, the legal basis for processing is the legitimate interest of the data controller in proposing offers and inform its customers and prospects of its news.

The analysis of the behavior of customers and users of the Site by audience measurements, studies and surveys, for the purpose of improving the service has as its legal basis the legitimate interest of the data controller to offer products and services tailored to the needs of its customers.

At any time, recipients of Henry Essentials Makers newsletters who no longer wish to receive them can unsubscribe via the link provided for this purpose in each newsletter.

Data related to transactions and complaints may also be kept for evidential purposes and exclusively for the legal duration required in an archive database, the legal basis for processing being a legal obligation in these cases.

d) Data Protection
Henry Essentials Makers takes the necessary measures, as data controller, to ensure the security of the personal data collected. In particular, Henry Essentials Makers chooses service providers who provide appropriate guarantees with regard to the processing carried out and the nature of the data processed.

Users' personal data is collected on secure pages via the https protocol and is backed up daily. The personal data of Users are hosted in France or on the territory of the European Union. Any request for access to User data is subject to proof of the identity of the requester.

e) User rights
Each User has the following rights relating to their personal data collected on the Site:

a right of access, allowing the person concerned to know whether or not personal data concerning them are processed, and if necessary, to obtain the details related to this processing (purpose, storage, source of collection, the existence or not of automated decision-making) and to obtain a copy of its data;
a right to rectify personal data concerning him that is inaccurate;
of one right of opposition to the processing of his data and their use for the purposes of prospecting or analyzing behavior on the Site;
a right to limit processing in certain circumstances, namely in the event of examination of a request for rectification or opposition to processing;
a right to the portability of his personal data in a format understandable and readable by machines, this right may be directed to the User himself or to a third party he has previously designated.
To do this, the User must write to the address of the company Henry Essentials Makers, specifying in the subject of his letter or email that it is a request for information or a complaint relating to his personal data, and will provide proof of receipt by Henry Essentials Makers of his request. He must also provide proof of his identity, namely at least a copy of his national identity card and proof of address. Otherwise, Henry Essentials Makers has the right not to respond to the request.

The requirement of proof of identity is necessary in order to preserve the confidentiality of the data and to send them only to the persons concerned.

Mail should be sent to the following address:

Company Cano SAS
17 Avenue Roger Salengro
77270 Villeparisis

Henry Essentials Makers will respond to the User's request within a maximum of one month. In the event of a complex request, Henry Essentials Makers will inform the User within the aforementioned period that it can only respond to it within an additional period of two (2) months. If Henry Essentials Makers refuses to comply with the User's request, it will specify the reasons.

The User can also write to assert the aforementioned rights to the following e-mail address:

Henry Essentials Makers is not required to respond to repetitive and manifestly abusive requests.

f) Right to formulate advance directives
The User has the right to formulate advance directives relating to the fate of personal data after his death.

These advance directives can be sent to Henry Essentials Makers via the following contact e-mail address:

g) Data recipients
The personal data collected is intended for Henry Essentials Makers and its service providers, and is under no circumstances marketed.

Henry Essentials Makers service providers are:

Payment providers (Stripe);
The service provider in charge of the preparation, shipping and reception in the event of the return of the products;
The service provider in charge of the maintenance, development and hosting of the Site, as well as the services of communication by e-mail and analysis of customer behavior.
The recipients of the personal data collected on the Site are more broadly:

The administrative and judicial authorities in the event of a judicial or administrative requisition in accordance with the legal framework in force;
Customs services in the event of delivery to foreign countries.
h) Duration of data retention
The data collected will be kept for the duration of the Services for the purposes of their execution and up to three months after the unsubscription of a Customer for the User Account, and for a maximum of three years from the last commercial relationship with the User at commercial prospecting purposes.

i) Cookies
Users are informed that the Site uses cookies. Cookies are used on the Site to improve the user experience of Site visitors, in particular by offering the Site in an appropriate language and by allowing the memorization of items placed in the basket.

These cookies memorize, the time of the visit (temporarily), the e-mails and passwords, which can make it possible to identify the User or the visitor, as well as the products and the pages previously visited.

The cookies used other than the cookies necessary for navigation are the following cookies:

“Google Analytics” cookies. They make it possible to determine the use made of the Site by a given user.
Facebook cookies
Internet users who do not want cookies can configure their browser via the banner that will be visible each time they browse the site and choose the cookies they wish to deactivate. However, certain features of the Site may be reduced, in particular due to less fluid navigation.

In particular, if the browser is configured in such a way that all cookies are refused, in particular those necessary for the execution of the services, certain functionalities of the Site will be reduced or inaccessible, such as for example the storage of articles in the basket.

The configuration of the browser can be done by following the steps below:

in Firefox: “Firefox/Preferences” tab. Click on "

Privacy" and choose "never" in "Accept third-party cookies". You can also choose to keep cookies only until you close Firefox.
under Safari: “safari/Preferences” tab. Click on “Privacy” and choose “Always block” in “Cookies and website data”. At the end of the navigation you can also click on “Delete all website data”. You can also choose to activate the “do not follow me” function.
For Chrome: click on “Settings”, then “Advanced settings”. Select “Confidentiality” and click on the “Content settings” button then on “Cookies”, where you can choose between different gradual options for accepting or, on the contrary, refusing cookies.
For “Edge”: click on the “Tools” button, then “Internet Options”. Click on the “Confidentiality” tab, then move the cursor up or down to allow all cookies, then validate your choice by clicking on “OK”.
j) Newsletter
Internet users who so wish can register on the Site in order to receive a newsletter. They can unsubscribe at any time via the link at the bottom of each email or by sending an unsubscribe request to Henry Essentials Makers at the following address:

k) Recourse to a supervisory authority
Users may lodge a complaint with the competent supervisory authority. In France, the supervisory authority is the CNIL (