Our delivery methods
In France
It's a gift from 150 € of purchase in the Mondial Relay point of your choice!
- In Mondial Relay point (2 to 4 working days*): €4.50
- At home by Colissimo (2 to 4 working days*): €7
To Belgium, Luxembourg and the Netherlands
Delivery to Mondial Relay point offered from 150 € of purchase
- In relay point by Mondial Relay (2 to 8 working days*): €4.50
- Standard at home (2 to 8 working days*): €16
To other European countries:
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Austria, Germany, Belgium, Denmark, Spain, Finland, Ireland, Italy, Luxembourg, Ireland, Italy, Monaco, Netherlands, Norway, Portugal, Sweden, Switzerland
- Standard at home (2 to 8 working days*): €16
To UK
- Switchboard at home (2 to 8 working days*): €16
To USA and Canada
- Switchboard at home (4 to 10 working days*): €29
Return a product to us
You have 15 days to submit your return request online.
From France
The return is free from France in post office by prepaid Colissimo label.
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Within 15 days of your order, declare your return online via our return form , indicating your postal code and order number.
- Prepare your package with the product(s) to be returned with the correct summary of the order (present in the package upon receipt).
- Print the prepaid return label and stick it on your package.
- Drop off your parcel at a post office by asking for proof of deposit .
From international
The return from the international is the responsibility of the customer.
- Declare your return online by writing to us on our contact form .
- Prepare your package with the product(s) to be returned with the correct order summary (present in the package upon receipt).
- Send your package to:
Important reminder
The product must be new, it must not have been worn, washed or altered. It must be returned to us in its original packaging with its cardboard label attached.
Once your package has been received and checked by our teams, you will be refunded the amount of the returned product(s) within 15 days.
Depending on the condition of the product HENRY-PARIS reserves the right to refuse the return of the product, under these conditions if the product is refused, it will then be returned to the customer and the shipping costs for this return will be borne by the customer.